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Don't Fire The Comcast Guy, Says Caller Who Tried To Cancel
Ryan Block, whose hilariously tedious customer service experience with Comcast struck a chord with millions, says the customer service rep who harangued him should not be fired.
In a phone call that went viral (more than 4 million audio plays and counting), Block tries and nearly fails to cancel his Internet service, because Comcast's unnamed customer service rep is frustratingly persistent in pushing for reasons why Block wants to quit.
All Tech Considered
Comcast 'Embarrassed' By The Service Call Making Internet Rounds